Our products are guaranteed to be top quality. At SleekZ, your happiness, satisfaction & exquisite fashion is our number one priority.
Once you receive your products, please inspect the packaging of your item(s). If you notice any damage, send pictures to support [at] sleekzpro.com. We will replace the item, or issue a refund if it is within 30 days.
Cancellations & Refunds:
Refunds will be issued to the original credit card or payment method you use when placing your order.
If you cancel before your item has shipped, your refund will be issued right away, except for items that are printed after they are ordered.
If you cancel after it has shipped, your refund will be issued once we receive the undamaged item from you . You will be responsible for shipping to return the item to us.
Please use the contact button on this page if you need to return an item and we will send you a return slip.
If your item is printed after it's ordered:
We will accept your order for the following reasons:
A change in size
We all make mistakes. We are all human right? Please insert a note that states which size you would like and we will send you the correct size.
You received the wrong item
I know, we are all human, lol… Although we double and triple check everything, it can happen that we send you the wrong item. Don’t break a sweat, just send a photo of the incorrect item you received to support[at]sleekzpro.com and we’ll replace it for you.
You received a damaged/faulty item
We live and breathe quality every minute. But sometimes an item can escape our fanatical attention. If you receive a damaged item, you do not need to return the item. You can keep it, maybe sew it yourself. Give it to a friend or throw it away.
Send us an email (support[at]sleekzpro.com) with your order number and a photo of the damaged item. We will send you a new item 100% free of charge ASAP.
- Of course by all mean, do reach out if you’d like to return your item. We strive to maintain the best quality and service possible. And we can always learn from your experience to even improve our and service quality some more.
We will not accept your return for the following reasons:
- You want a refund/return because you "changed your mind". We print each item on demand and therefore we cannot accept returns with that inquiry.
- You return an item before the request is reviewed and approved by our team, prior to you sending your product back.
- The item(s) have been worn or washed
- The item(s) have been altered in any way
- The item(s) are in any way defective from the original and salable condition, unless the condition is our fault
- The item(s) do not have the original tags on them
- The item(s) were a Final Sale item